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The Shipping Policy

At Aphoba, we aim to get your orders to you as quickly and efficiently as possible. All of our orders are shipped through our trusted courier partners to ensure safe and reliable delivery. Please review the following shipping details:


1. Shipping Methods
  • Courier Partner: We work with reputable courier services to deliver your order in a timely manner. The exact courier used may vary based on your location and the size of the order.
  • Shipping Times: Once your order is processed, it will typically ship within 2-3 business days. Delivery times may vary depending on the destination.

2. Shipping Rates
  • Domestic Shipping: Shipping charges for domestic orders will be calculated at checkout based on the weight of your items and the delivery address.
  • International Shipping: Available for select countries. International shipping rates will be calculated at checkout. Additional customs duties or taxes may apply based on your location and are the responsibility of the customer.

3. Order Processing and Delivery Times
  • Order Processing: Orders are processed on business days (Monday to Friday, excluding holidays). Orders placed on weekends or holidays will be processed the next business day.
  • Estimated Delivery Times:
    • Domestic orders: 3-7 business days
    • International orders: 7-14 business days (subject to customs processing)

Please note that delivery times are estimates and may be subject to delays due to external factors like weather, customs clearance, or high shipping volumes.


4. Shipping Restrictions
  • We currently do not offer shipping to P.O. Boxes or military addresses.
  • We cannot be responsible for any shipping delays or non-delivery due to incorrect or incomplete address information provided by the customer.

5. Tracking Your Order
  • Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery directly with our courier partner.

6. Shipping Issues
  • If you experience any issues with your shipment (e.g., lost or damaged goods), please contact our customer service team immediately at [Insert Contact Email]. We will work with our courier partner to resolve the issue as quickly as possible.

7. Shipping Address
  • Please ensure that the shipping address provided at checkout is accurate and complete. Aphoba is not responsible for any delays or issues caused by incorrect or incomplete address information.

8. Shipping to Multiple Addresses
  • If you wish to ship items to multiple addresses, you will need to place separate orders for each address.

9. Returns and Exchanges
  • If you need to return or exchange an item, please refer to our Return and Exchange Policy for detailed instructions.
  • Return shipping costs are generally the responsibility of the customer unless the return is due to a defect or error on our part.
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